Support

Product Q&A
Miniature gun collectibles with interactive features are small-scale replicas of firearms that include movable parts, such as working triggers, rotating cylinders, adjustable sights, or even realistic cocking mechanisms. These collectibles are designed not just for display, but to provide a tactile experience for enthusiasts who appreciate both craftsmanship and functional detail.
Yes, our miniature gun collectibles are designed to be safe for collectors and children 14 years and older. They do not feature a firing mechanism and do not shoot live ammunition. While they are intended for display or as functional replicas, they should still be handled with care due to their small size and working parts to avoid damage. Please note that the included dummy rounds are small, so they should not be ingested and should be kept away from babies.
No, our miniature guns are NOT intended for live firing or target practice. While they might have mechanisms that mimic shooting action, they don’t fire projectiles or use ammunition. They are primarily designed for display, collection, or as educational tools showcasing firearm mechanics.
To maintain the quality and function of your miniature gun, keep it clean and dry. Wipe it down regularly with a soft cloth to remove dust. If it has moving parts, use the lubricant that comes with the package occasionally to ensure smooth operation. Avoid dropping or mishandling the gun to preserve the interactive features.
Our product is miniature collectibles, toys or models. It is totally legal to own as it does not have any feature, or have the ability to be modified as to eject any form of projectiles (barrels are closed and .
FAQs
Our customer service team is available through email, and we strive to respond to all inquiries as quickly as possible. Please feel free to contact us, and we will get back to you promptly!
We are legit business located in Toronto, Canada. Our products are eligible to ship within Canada and to the USA with no problem at all! If you have any question or problem with your orders, feel free to contact us at help@maximumarmory.com
Shipping
Within Canada:
For orders under $79.99, shipping is a flat rate of $15. For orders over $79.99, shipping is free!
Within USA:
For orders under $79.99, shipping is a flat rate of $15. For orders over $79.99, shipping is free!


Shipping Time:
Standard shipping within Canada typically takes 3-7 business days depending on your location.
Standard shipping within USA typically takes 7-14 business days depending on your location.
Our tracking number can be found on the receipt you receive at the time of purchase.
International customers are in charge of duties/VAT/customs fees. Sometimes they are required to obtain items but not always.
Please allow 2-3 more business days or contact your local post office before contacting us.
Damages during Shipping:
Please contact us IMMEDIATELY (within three (3) days after the date the product is delivered) with photos of damages during shipping and wait for further instructions. Original box and all packaging are REQUIRED to process the exchange on the damaged item. Please DO NOT assemble the product until we assess damage photos. In most cases, we will send out the part that was damaged during transportation so it will not warrant a return. In most cases, we will return and replace your item with the exact same model if the damaged parts cannot be replaced.

Package Theft AFTER Deliver:
While we do insure all packages with the shipping companies we use for lost or damaged items, Maximum Armory is not responsible for stolen packages AFTER they have been delivered to the recipient. Once the item is delivered by the shipping courier it is now considered the buyer’s property even if they are not home and did not sign for the package It is the buyer’s responsibility to protect the item from theft after delivering. It is recommended to track your package with the tracking information we provided and make an arrangement with the shipping company to be present to receive your item as some items may not require a signature.
Returns & Exchanges
Your satisfaction is at the heart of everything we do, and we measure our success by how happy you are with your experience. If you ever are unsatisfied with our product, you can return within 7 days or exchanged within 14 days after the date the product is delivered. The refund will be applied to the original payment method used for purchase.
Please email us at help@maximumarmory.com and include in your email a copy of your invoice/receipt, order date, product name, the reason for the return, name of the purchaser, delivery address, and phone number to receive an RMA (Return Merchandise Authorization)
Products that are faulty/defective may be returned within 7 days or exchanged within 14 days after the date the product is delivered. The refund will be applied to the original payment method used for purchase.

Products that have been assembled/used CANNOT be returned, unless the defect cannot be detected until the product has been assembled/used. When you need to request a return/exchange, please DO NOT send the product back until you first contact us and receive an RMA (Return Merchandise Authorization) from us with the return instructions. We reserve the right to charge a restocking fee equals to 25% of the purchase price for returns that are requested late, opened, damaged, or missing parts. Shipping paid during the purchase is not refundable.

Please email us at help@maximumarmory.com and include in your email a copy of your invoice/receipt, order date, product name, the reason for the return, name of the purchaser, delivery address, and phone number to receive an RMA (Return Merchandise Authorization) In the event that an item is to be returned for reasons that are not due to our mistake or faulty/defective product, the customer is responsible for return freight/shipping cost. In any event, any returned product that is opened, used, damaged, or missing parts will result up in a restocking fee equals to 25% of the purchase price, unless the defect cannot be detected until the product has been assembled/used.

When your RMA is authorized, please package all items adequately in the original box to prevent damage in transit, and please ensure that all packaging, accessories, and instructions are included. We recommend using a shipping method with tracking and insurance and signature confirmation. We are not responsible for any losses or damages caused by the return shipping. Please keep the shipping receipt and email us with the tracking number. Upon receipt of the package and completion of our inspection, a refund or replacement will be processed. If the product is found to be defective, we will either grant a full refund or a replacement at no additional cost. If the product is NOT defective, we will refund the original purchase price, less the returning shipping cost (if applicable), and restocking fee at 25% of the purchase price.

Still Need Help?

If you still need assistance, please reach out to us by submitting a form with details about your specific issue. Whether it's regarding a repair, an order issue, or any other inquiry, we're here to help!